Privacy Policy

 

1. Introduction

At E‑Adventures, operated by Octopus Travel, we respect your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

This policy explains how we collect, use, and protect your information.

2. Data Controller

Octopus Travel (Enkeltmandsvirksomhed)
Copenhagen, Denmark
Email: booking@e-adventures.dk

3. What Information We Collect

Information you provide

When booking or contacting us, we may collect:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Participant information (age/height for safety requirements)

Automatically collected data

When you visit our website:

  • IP address

  • Browser type

  • Device information

  • Pages visited (via cookies & analytics)

4. How We Use Your Data

We use your information to:

✔ Process bookings and payments
✔ Communicate about your tour
✔ Ensure safety requirements are met
✔ Improve our services and website
✔ Send important updates related to bookings

We do not sell or rent your personal data.

5. Legal Basis for Processing

We process data based on:

  • Contract fulfillment (tour bookings)

  • Legal obligations

  • Legitimate business interests

  • Your consent (marketing & cookies)

6. Data Sharing

We may share data with trusted service providers such as:

  • Payment processors

  • Booking system providers

  • IT and hosting services

All partners comply with GDPR standards.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill bookings

  • Meet legal and accounting obligations

  • Resolve disputes

8. Cookies & Website Tracking

Our website uses cookies to:

  • Improve functionality

  • Analyze traffic and performance

  • Enhance user experience

You can disable cookies in your browser settings.

9. Your Rights Under GDPR

You have the right to:

✔ Access your personal data
✔ Request correction or deletion
✔ Restrict processing
✔ Object to processing
✔ Request data portability
✔ Withdraw consent at any time

To exercise your rights, contact: booking@e-adventures.dk

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

11. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this policy when necessary. Changes will be posted on this page.